chargeback reason code ua05. What stands out about the Discover reason codes list, though, is most of the codes are alphabetically-noted rather than numeric. chargeback reason code ua05

 
 What stands out about the Discover reason codes list, though, is most of the codes are alphabetically-noted rather than numericchargeback reason code ua05  For first chargebacks, Mastercard currently only has 9 reason codes in use, with a few others in the process of being phased out

Cardholder-Activated Terminal (CAT) 3 Device. Blog and Articles; Success Stories; Chargeback Reason Codes;. The business has the chance to refute the chargeback. 5, and all aspects of chargeback reason codes, with proprietary. The cardholder initiates contact with their bank or credit union to file a dispute. 5 Diners Collection Reason Codes. Fraud. Mastercard chargeback reason code 4871 is one of the numeric labels assigned by banks to customer disputes, indicating the given reason for the claim. pdf - Free download as PDF File (. An illegible receipt can be caused by low ink, colored paper, or problems with the printer. Upon confirmation of the amount and pin request, he simply hits OK. It was originally just one facet of legacy reason code 81. Fight; Prevent; Recover; Predict; Success Story; Resources. This reason code is used when a cardholder claims that the merchant charged them for a different amount than what they agreed to pay. Hence, she disputes the merchant under the Reason Code UA02: Declined Authorization. Articles;Share your cancellation policy, note that it was displayed prominently, and show that the cardholder agreed to the terms at the time of the purchase. ”. 4807 Warning Bulletin File. for chargeback reason code 4863 (Cardholder Does Not Recognize). 4866 UA05: Fraud Chip Card Counterfeit Transaction: 120. Read the Chargeback Advice letter carefully. UA05 Fraud: Chip Card Counterfeit Transaction. Ethoca alerts can prevent chargebacks before they hit your bank account. However, Visa is the largest card brand in both the United States and the world. Fraud. Visa Chargeback Reason Codes. In this instance, the cardholder claims a misrepresentation of the order they received, such as a defect, damage, counterfeit, or incomplete merchandise. 2. See the list of reason codes below: Card Network. Visa’s process introduces four dispute categories and associated numerical labels (Fraud – 10, Authorization – 11, Processing Errors – 12, Consumer Disputes – 13) under which the renamed reason codes will be placed. Know these five rules to avoid payroll blunders triggering fines, penalties and IRS audits. ”. txt) or read online for free. Chargeback reason code 4853 can be used to indicate disputes where the cardholder simply claims that the merchant never delivered on what was promised. Primary Menu. 1. Solutions. Find explanations for the major credit card issuers dispute reason codes in the Cardholder Dispute Reason Code EncyclopediaWe’ll Handle the Chargebacks. 3 applies when a cardholder claims a charge—made in a card-present environment—was. Chargeback Reason Codes 85 and 4860 may be caused because the merchant: Did not issue a credit. A02: No Valid Authorization. 5158. Consult the applicable network’s guidelines for examples of acceptable compelling evidence. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is validChargeback representment is the process through which merchants can submit evidence to prove that a chargeback is illegitimate. The business has the chance to refute the chargeback. If the conflict can be settled, the acquiring and issuing banks do so. He then pays with his credit card. Using the same link provided above, contact PayPal to report the scam. 1, multiple conditions must be met: A merchant processes a transaction, and the transaction is approved. Learn which strategies to use because she fight and prevent consumes disputes with reason code. 2? Visa chargeback reason code 12. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. It’s typical to see fraud chargebacks roll in 2-3 months after the initial charges took place. For example, you might get a chargeback on a Mastercard purchase where the reason code is "4853: Goods or services not provided. 1 EMV Liability Shift. It’s a 3-digit alphanumeric shorthand attached to a returned ACH transaction explaining why an ACH transfer is reversed. Friendly fraud. 1: Services not provided or merchandise not received: VCR Dispute Reason Code 13. Examples of compelling evidence that you may submit in response to a chargeback with this reason code include: A copy of the authorization request that proves you processed a valid chip card transaction with a PIN entry. Articles;Steps to Prevention. 6. So the company has more incentive to side with customer during cardholder disputes. Build & Submit a Representment Case in 4 StepsWith an eCommerce transaction, 3-D Secure technology works like an online PIN code. Legacy Code: 71. A02 No Valid Authorization. Category. • Chargeback Reason Code – Each chargeback contains a reason code that signifies the reason for the dispute and the rules that must be followed by the issuer and the merchant in order to resolve the dispute. A chargeback happens when a customer requests for a transaction to be reversed. It is important to identify and understand the root cause and take the necessary steps to dispute the chargeback. 9808 [email protected] Categories of Visa Chargeback Reason Codes. reason codes. Specify the invoice date and net due date to assign to chargebacks. Depending on the reason code, chargeback disputes may have different time limits. 3. Prevention strategy: Implement EMV chip card technology to reduce the risk of fraudulent card-present transactions. Visa Chargeback Reason Codes. Such definitive guide includes the chargeback reasoning codes from each of and four major card networks. The system does not accept blank as a value, even if it is defined in the user defined code table. The cardholder received a credit or voided transaction. Sometimes, customers get wrongly debited due to manual data entry errors by the merchant’s team. Based on the information provided, Paymentology will investigate the transaction being disputed. Understanding Visa’s New 2023 Chargeback Rule: Compelling Evidence 3. Each of the major card brands, including Visa, Mastercard, and others, have their own system of reason codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. This code applies when valid authorization for a transaction was required but not obtained, and the merchant processed the transaction anyway. Get definitive guide includes the chargeback reason codes from all of the to majority card networks. com. On that note, below are some vendor missteps that could result in Visa reason code 13. Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. As soon as a customer requests a chargeback, their bank will reach out to the business’s bank and give them a heads-up that the chargeback has been requested. Key-in your chargeback ground code also get a detailed explanation the what it means, how to fight of chargeback, or wherewith to prevent. AMERICAN EXPRESS; CODE: DESCRIPTION: A01: Charge Amount Exceeds Authorization Amount. Check the chargeback reason code. She later changes her mind and cancels her order for which she didn’t receive the code. Concerning Native Expres chargeback reason codes. View the entire list or search for any chargeback reason code. The most comprehensive guide to chargeback reason codes. Chargebacks. 3. 2: Cancelled recurring transaction: VCR Dispute Reason Code 13. 800. 6. Otherwise, the acquiring bank sends a chargeback notification. 4: Counterfeit Europay, Mastercard, or Visa (EMV) card: F30: UA05 or UA06: 10. Merchants who receive a chargeback for a transaction placed with a Discover card may encounter reason code UA05, which indicates an improperly authorized transaction that the cardholder does not believe they should be responsible for paying. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. chargeback_settlement: The gross shows negative if the chargeback was resolved in the buyer's favor, and the funds return to the buyer. Visa chargeback reason code 83 is a fraud chargeback reason code that falls under the "Fraud" category. About Discover chargeback reason codes. Each code refers to one of the specific rationales that card networks consider legitimate reasons for a customer dispute. Understanding these codes can help merchants understand why chargebacks are being filed and how to prevent them in the future. 4: 4863 Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. The number of in-person fraud attacks attempted in the UK has dropped by 69% since 2004. Region. 3 falls under the “Authorization” category. However, for simplification, they are divided into eight categories: Fraudulent activity; Authorization issues;. Most chargebacks begin with the cardholder contacting their bank to dispute a charge on their. This reason code means the merchant has accepted liability in response to a Good Faith Investigation ticket retrieval request. It should be on the checkout page near the submit. Key-in is chargeback reason key and get a detailed explanation of what i means, how to fight the chargeback, also how to prevent disputes in the future. 3. Fine Period - month 2 or 3. The assigned chargeback reason code outlines why a customer submitted the dispute. 4. Get your complete guide to Mastercard reason codes, including all the detailed information, chargeback time limits, and other important information you need. According to the customer, the product or service purchased was never received or used. Although, this fraud detection tool works after the transaction has come completed. 1 EMV Liability Shift. Acquire the necessary authorization before completing the transaction. The cardholder may also claim that a counterfeit card authorized a transaction from his or her account. 4. Each chargeback has a chargeback reason code assigned to it, which is a two-digit number that corresponds to the reason the customer is disputing the charge. Code 10. Dubbed "Compelling Evidence 3. 102. Check the chargeback reason code. VCR Dispute Reason Code 10. Proof that magnetic stripe or key entered data was used to complete the transaction and the “fallback” method was noted. A truly effective chargeback management strategy must encompass prevention as well as disputing cases of friendly fraud. Unfortunately, the final decision in such cases comes down to the issuing bank, and not. Offer shipment and delivery tracking. It is subject to change and may not include every currently known dispute reason code. 3. Visa Claims Resolution is a Visa-specific platform that seeks to declutter and streamline the consumer dispute and chargeback resolution process. Reason codes are alphanumeric strings of text provided in a chargeback notification as a means of explaining the cause for the dispute. Discover 4752 AA, 4866 UA05, 4867 UA06, 7010 UA01 Within 30 calendar days from the close date of the TRRThe Chargeback Reason Codes specifies the fraud, expired card, defective merchandise, differ amount and many others. Vantage Housemessage. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a chargeback. 3. The actual underlying cause of this chargeback is. Otherwise, the acquiring bank sends a chargeback notification. Contact ChargebackHelp and we can have you sleeping better at night by improving your dispute protection in very short order. . The most comprehensive guide to chargeback reason codes. For reason codes and a complete guide with Discover policy, read additional here. Chargeback reason codes are set by the card networks and used by card issuers to categorize chargebacks. The term "counterfeit fraud" refers to specific chargeback situations defined by Visa Reason Code 10. ↩ Back to Directory. A service chargeback is filed by a customer, which means that you need to note the card type and dispute reason code so that you can determine which types of information to submit if you dispute the claim. Friendly fraud. Chargeback reason code 11. paper processing and mailing costs. The shorthand description is “Chargeback Authorization. Everyone has had the experience of buying. Visa. FAQ: What is Chargeback Representment?. UA05 – Fraud: Chip Card Counterfeit Transaction UA06 – Fraud: Chip and PIN TransactionWhat are the reason codes for chargebacks related to duplicate processing? What do I do if the reason code is not legitimate? Which chargebacks are EMV-related? Why are AmEx. Standard Threshold: Reaching a chargeback ratio of 0. The issuing bank reviews the information. Aforementioned definitive guide includes and chargeback reason codes from each of the four major bill networks. The policy should be at the front of the issued receipt, preferably close to the customer's signature line. 4: 4863 ONE reason code is an alphanumeric code selected from a fixed list by the issuing bank to indicate the reason of cardholder gave for requesting a chargeback. This code applies when a cardholder claims a charge was unauthorized, and the issuer determined that ALL of the following conditions were met: The transaction took place in a card-present environment. 103. UA05: Fraud - Chip Counterfeit Transaction: UA06: Fraud - Chip and PIN Transaction: UA11: Cardholder Claims Fraud:How do you use reason codes? A chargeback often has a reason code associated with it. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. It can range from 60 to 120 days from the billing date. You cannot effectively fight chargebacks until you identify which of these three things is actually responsible. 3 may be able to represent the transaction and reverse the chargeback with the right compelling evidence. Here the cardholder is claiming that you were supposed to provide them with a refund, but no credit has been applied to their account. List and additional information about all reason codes by card brand. Major card networks including Visa, MasterCard, Discover and American Express have different reason code systems. All chargebacks start with a customer making a purchase in person, in an app, or online. Reason Code 04. American Express often sends inquiries to merchants, through their acquiring banks, to gather more information about a. As we will demonstrate, the aforementioned chargeback represents a legitimate purchase that occurred at our online store – Debra. The time limits for responding to a chargeback also vary based on the card scheme and the chargeback reason code. US $10,000. Signifyd’s Revenue Protection solution offers fraud screening services to help merchant subscribers protect against fraudulent or unauthorized activity with respect to certain e-commerce transactions, as classified by the applicable card processor’s chargeback. If the merchant has a signature showing that the order was delivered, or evidence that the. The good news for those using Shopify Payments, the hundreds of reason codes and buckets them into eight. According to Nilson, 56% of global card transactions were done on Visa in 2015. 5: 4870: Card not present at the time of transaction: F29: UA06: 10. View the entire list or search for any chargeback reason code. Get which strategies to use as you struggling the impede consumer disputes to reason code. 3 is an updated version of legacy Visa reason code 72, which was phased out under the Visa Claims Resolution initiative. Understanding these codes can help merchants understand why chargebacks are being filed and how to prevent them in the future. This is commonly caused by either true fraud or friendly fraud. Let's Talk (833) 643-6387. A cardholder claims that they did not receive the service or merchandise they ordered. eCommerce Travel Crypto Gaming SaaS Gambling Ticketing. For perspective, the next highest. UA06 – Fraud:. 9905. Chargeback Reason Codes; Chargeback Reason Codes. Reason Codes Category 4: Processing Errors. The transaction took place in a "card-present" environment using a counterfeit EMV (chip) card. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. Reason Code; Ref Number ; Auth Code; For a brief overview of chargeback reason codes, refer to the table below. Here’s a look at the reason codes for the same scenario from the major credit card companies: Visa: Reason Code 30 Services not provided or merchandise not received. LP. 65% with at least 75 total disputes. The cardholder is claiming that they did not authorize or participate in the transaction. UA05 Fraud – Chip Counterfeit Transaction; UA06 Fraud – Chip and PIN Transaction; VISA – Fraud:. 1 Card Recovery Bulletin or Exception File. Merchants were going to be stuck either. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. Next Page. Reason codes are important to help merchants address recurring. Response to retrieval request: Based on the information provided, the acquiring and issuing banks resolve the dispute, if possible. Category. Consult the applicable network’s guidelines for examples of acceptable compelling evidence. WEX began issuing chip cards in Q4, 2020. Categories. What is Visa chargeback reason code 13. There are four primary phases to a Visa dispute: After Visa adopted VCR processes, most card networks altered their dispute cycles to be more in line with that used by Visa. Solution. Choose the representment amount. 3. Categories. 1 Quick Reference Lead. Chargeback Reason Coded by Network - 2023 Guide. These are only a handful of common Visa chargeback reason codes. Chargeback Reason Codes; BIN Lookup; ROI Tool; Company. Issued the credit but did not deposit it with its processing bank in time for it to appear on the cardholder’s next statement. April 2018_Chargeback Reason Code Encyclopedia. American Express chargeback reason code R03 falls under the “Inquiry/Miscellaneous” category. Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date. American Express chargeback reason code C02 falls under the “Card Member Disputes” category. 5: 4870: Card not present at the time of transaction: F29: UA06: 10. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. Reason code 53 is typically used when a cardholder received merchandise or service that was defective, damaged, or not as described, while reason code 85 is used when credit was not processed to the. 4808 – Authorization-Related Chargeback – Cardholder-Activated Terminal (CAT) 3 Device. The chargeback process can last from one month to six months. Additionally, one clearing transaction. As a merchant, your focus should be on finding and retaining customers--not chargebacks. CARDeposit is a long-running American Express program. Discover. Find chargeback reason codes are divided into three. Date Option. Chargeback Reason Encrypted by Lattice - 2023 Guided. During this process, the representative of the institution examines the reasons’ list. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. 3: Not as described or defective merchandise: VCR Dispute Reason Code 13. 4853 – Cardholder Dispute – Credit Posted as a Purchase. He then pays with his credit card. The actual underlying. The shorthand description is “Incorrect Charge Amount. Learn which strategies to application as you fight and prevent customer disputes over basis code. pdf), Text File (. M49 Vehicle Rental – Theft or Loss of Use. Reason codes are created by the major. manual processing by uploading chargeback documents instantly. Poor order fulfillment: Late order fulfillment or billing for an order before shipping the goods. Specify a code from UDC 00/PS that indicates the. 11. Case Studies. Visa Chargeback Life Cycle. . Chargeback reason code 10. chargeback management with an easy to use online system. Visa Chargeback Reason Codes; MasterCard. 3 falls under the “Consumer Disputes” category. Mastercard Chargeback Reason Code 70: Chip Liability Shift. Additionally, Discover uses a fifth "No Classified" category. 1 is an updated version of legacy reason code 70, which was phased out under the Visa Claims Resolution initiative. 6). View the entire list of Discover reason codes below or search our database for specific insights. About American Express chargeback reason codes. It is used when a cardholder disputes a transaction that was made in a card-not-present (CNP) environment, such as an online or over-the-phone purchase. To obtain additional information, the issuing bank sends a retrieval request to the merchant’s bank. This indicates that the merchant didn't respond to an inquiry properly. UA01 Fraud: Card Present Transaction. Chargeback prevention strategies vary based on the reason for the dispute. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. A fraudster completed a transaction using stolen account or payment credentials. IN. There are two parts to this. UA05. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. The third digit indicates the specific reason within that category. FAQ: What remains Chargeback Representment? TIPS. For first chargebacks, Mastercard currently only has 9 reason codes in use, with a few others in the process of being phased out. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. VCR tables (Figures 1 and 2) map the old Reason Code to its new Reason Code. Fraud. Category. 195 Acquirer Use of Message Reason Code 7627-No MAC Provided. As soon as a customer requests a chargeback, their bank will reach out to the business’s bank and give them a heads-up that the chargeback has been requested. Jan 2020_Chargeback Reason Code Encyclopedia - Free download as PDF File (. The transaction amount and authorization number (ARN. Fight; Prevent; Recover; Resource. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. ”. Pursuant to an Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and edition banks must reverse a disputed deal if aforementioned cardholder’s. STEP #7: Bank Review & Decisioning. Reason code 4853 falls under the broad category “Cardholder Dispute,” meaning the cardholder is saying something about the transaction is wrong. How many chargeback reason codes exist? There are 151 reason codes across the four major card networks. S. Accessed October 17, 2022. 196In addition to Reason Codes changing as a result of the VCR program, each Reason Code is now associated with a new Reason Category. For example, suppose a cardholder filed a case about an order processing issue, and you disputed the chargeback. The sales person accidently approves the transaction. 10. 4853 – Cardholder Dispute – Goods or Services Not Provided. Also, just like American Express, Discover functions as both a card network and an. A reason code is an alphanumeric code that explains the reason behind the dispute. Most Common Chargeback Reason Codes #3: Order Significantly Not as Described. In the case of friendly fraud, that reason could be completely invalid and. AT Authorization Noncompliance. Please note that the most common Chargeback reason code for Allocation disputes is 10. A reason code is an alphanumeric string of text an issuing bank attaches to a chargeback dispute to explain its cause. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. If you get a chargeback,. Step 2: Customer initiates the chargeback. Discover Chargeback Reason Code UA01 Chargeback occurs not obtaining an authorization for a transaction on present card. Visa, MasterCard, and American Express all list compelling evidence by reason code. The code can be used in multiple specific situations; when necessary, an additional message will be provided along with the reason code to inform the merchant which particular type of chargeback. Updated Visa Reason Codes. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. Accessed October 17, 2022. This authoritative guide includes the chargeback reason key from each from the four major card netz. UA05. Card Member received written acknowledgement from the Merchant for a Credit, but the Credit has not been applied to the Card Member’s Account. The transaction took place in a "card-present" environment using a counterfeit EMV (chip) card. Chargebacks911 offers the most comprehensive chargeback management system available, backed by the industry's only performance-based ROI guarantee. Specifically, these updates only pertain to transactions that are charged back after Oct. Early Warning: Reaching a chargeback ratio of 0. com. A “No Authorization” code chargeback can also be the. Merchants who believe they have received an invalid chargeback under reason code 12. For each claim, you must craft your representment to suit the reason code under which the bank filed the chargeback. Chargeback Reason Codes and Descriptions. It’s important to look up the code to understand why a transaction, good, or service was disputed in order to properly present a solid case to win the chargeback. The largest extensive guide in chargeback motive codes. Every of the major card brands, the inclusion of Visa, MasterCard, and others, has its acknowledged system of reason codes. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. When a cardholder makes a purchase, but regrets it later, they may file a chargeback to recoup their money. 1? Chargeback reason code 11. Eligible Chargeback Reason Codes . The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. Use cardholder verification methods like PINs and signatures for transactions. Chargeback Reason Codes Visa. These codes explain the reason why the chargeback was filed, and the reason the chargeback was approved. 04/09/14 Discover: DC, U02. What follows is a quick reference guide for all the current reason codes for each of the four major credit card networks: Visa, Mastercard, American Express, and Discover. Chargeback. Articles; Chargeback Reason Codes;. Discover. The shorthand description is “EMV Liability Shift Non-Counterfeit Fraud. Chargeback reason codes are an abbreviated way of offering a basic explanation for the chargeback. Discover uses unique codes to explain those reasons to merchants. Dispute. Take, for example, a reason code 4853 chargeback claiming that. 7 falls under the “Processing Errors” category. Description. 4: Counterfeit Europay, Mastercard, or Visa (EMV) card: F30: UA05 or UA06: 10. Discover Chargebacks / Disputes. Reason codes are very crucial to assist. Response Cardholders and issuers have 120 days to file a dispute related to. The issuing bank will evaluate the evidence provided and, if they find it compelling, reverse the chargeback. Card Issuer. An issuer can initiate a first chargeback when the circumstances of the transaction meet the requirement of a chargeback reason code described in the Chargeback Guide. Multiple Authorization Requests. American Express: Reason Code C08 Goods or services. Here cardholder asks for a valid Proof of Delivery showing shipping of goods and/or services as per the. However, a truly effective strategy must involve both prevention and disputing cases of friendly fraud. What is Visa Reason Code 12. 4: 4863 Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. When you receive notification of a chargeback, the first thing you want to do is look up the reason code. The reason for such chargeback (Non-Receipt of Goods or Services) is when a customer claims that they have paid for the items, but have not… 2 min read · Nov 2, 2017 Edward_WillmonHere are some chargeback reason codes by card type. 800. 4. 2023 Consumer Attitudes Towards Chargebacks. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. Both EFM and ECM measure compliance at the MID level. Chargeback Reason Codes Visa. Either the acquiring or issuing bank could initiate the chargeback. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. 4. Midigator has created a database of reason codes. The network hasn't wholly disallowed some old codes. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim. Following the prompts that pop up, inform PayPal of every detail, and include the screenshots of the conversations you had with the scammer. The following is a full list of Chargeback Reason Codes for the card schemes that Zai supports. In such circumstances, networks like Mastercard may allow consumers to reverse such a transaction by filing a chargeback. The cardholder states that the specified color, size, or. Specify the default reason code to.